Are you looking for Ford Warranty Administration Training Hawaii?
The Ford Warranty System can be complex and difficult to learn, but understanding it is still vital to the success of any dealership. It’s never a bad idea to encourage employees to learn new things or brush up on their Warranty Claim Processing skills to ensure you are working at your optimal efficiency. Our Ford Warranty Administration Training seminar was structured to teach students the overall picture of policy right through to the smallest detail of administration. We provide a broad knowledge of Warranty Coverage’s, Policy & Procedures, Claims Preparation, and on Direct Warranty Entry. Our extensive training class will cover:
Day one and day two will introduce students to concepts including warranty coverage’s for new vehicle and Ford’s specific requirements on warranty policies and procedures. We will also spend a portion of the first two sessions covering several informative manuals including Ford Warranty & Policy, ESP Operations, CCP, and the Parts Coverage Directory to help students embrace new information or even perhaps brush up on things they may have known but over time forgotten. We go over different programs with all the future administrators such as TAP (Transportation Assistance Program), Recall/ONP, Preferred Care, and After Warranty Assistance, and Summers Dealer Services will provide an excellent referencing handout to each student that is a beneficial resource for any dealership.
On the last day of the Ford Warranty Administration Training seminar, we review a lot of the information we had gone over the previous two days including such information as The Ford Labor Time Standards Manual and On-line Functions, and discuss various specified topics to like the basic and advanced claims prep procedures, paint claims, carrier claims, fleet claims, overnight registers, dealerships applicable computer system, and the ingredients to getting a claim paid by the OWS payment system to give each student a more profound grasp on the materials. We spend the remaining time of our last session with some hands-on examples as well as actual claims that each student will prepare for practice. Each student will be given the opportunity to use the online system, and all students are encouraged to bring their own claims to prepare at the workshop.
An optional fourth day can be arranged for additional Ford Warranty Administration Training on claims preparation. We strongly suggest that students bring their own warranty repair claims for proper labor flagging and inputting into the OWS computer system. We will go more in depth into things like coverage verifications, claims write-ups, and detailed use of the Ford Service Labor Times Standards Manual.
Ford Warranty Administration Training Alabama
Summers Dealer Services provides professional Ford Warranty Administration Training for dealerships in Birmingham, Montgomery, Mobile, Huntsville, Tuscaloosa, Hoover, Dothan, and more throughout The Heart of Dixie, The Yellowhammer State of Alabama. The knowledge and experience we provide will allow each student to receive up-to-date warranty information along with the expertise needed to get the claims paid, meaning they will leave us with a solid knowledge of the material and the confidence to get right to work. Choose Summers Dealer Services today, we guarantee you will be satisfied.
If you are in Alabama and are looking for Ford Warranty Administration Training Alabama, call 989.348.9755 or fill out the form below to learn more about how our valuable warranty administration training and claims processing can help your dealership: